Terms of trade
GENERAL INFORMATION
Doris Lessings Vej 13E
2300 Copenhagen S
VAT: 41500581
PAYMENT
DELIVERY
The delivery time for your order is between 2-4 working days.
In and up to public holidays, however, it may take longer – if this happens, we will always contact you via e-mail.
RIGHT OF WITHDRAWAL
RIGHT OF COMPLAINT
There is a 2-year warranty on products in accordance with the Danish Sales Act. The right to complain applies to all errors in software, material and manufacturing.
Complaint regarding errors and defects must be reported to DÉBUT COPENHAGEN SKINCARE within a reasonable time after receipt of the goods. Here the max. two months as a reasonable time, unless otherwise agreed.
The complaint is waived in the event of incorrect or unusual operation of the product.
Coverage of the return costs is as follows:
Each customer will receive several personal inquiries (text and/or e-mail) about the progress of their package; from purchase to delivery to the customer. These inquiries will come from DÉBUT COPENHAGEN SKINCARE and PostNord.
Sometimes it happens that a parcel is sent back because it has not been picked up in the parcel box, the parcel shop or at the post office, if the parcel was not picked up because the person in question forgot to pick it up, the resending must be done at the customer’s expense.
DÉBUT COPENHAGEN SKINCARE reimburses reasonable shipping costs if there is a right of withdrawal within the legal framework.
When returning, contact the company:
DÉBUT COPENHAGEN ApS
Doris Lessings Vej 13E
2300 Copenhagen S
CVR: 41500581
Complaints will not be accepted if these have been sent cash on delivery.